At pak365 we take your privacy seriously. This policy explains in plain English exactly what personal information we collect when you use our platform, why we collect it, how we use it, and what controls you have over it. No legalese — just straightforward answers.
Summary: pak365 collects only the data it genuinely needs to operate a safe, legal gaming platform for Pakistani players. We do not sell your personal information to anyone. We are transparent about every way we use your data and give you real controls over it.
pak365 operates the online gaming platform available at pak365.click, serving players across Pakistan. Throughout this Privacy Policy, "pak365", "we", "us" and "our" refer to the pak365 platform and its operating team. "You" and "your" refer to any person who visits, registers on or places a bet through pak365.click.
pak365 is the data controller for all personal information collected through the platform. This means pak365 determines the purposes and means of processing your personal data and is responsible for ensuring that it is handled lawfully and transparently.
This Privacy Policy applies to all data collected via the pak365 website, its mobile-browser interface and any communications between you and the pak365 support team. It should be read alongside the pak365 Terms and Conditions and Responsible Gaming Policy.
If you have questions about how your data is handled, the fastest way to reach us is via live chat on the pak365 website or by emailing support@pak365.click.
pak365 collects personal data in two broad categories — information you provide directly, and information generated automatically when you use the platform.
pak365 applies the principle of data minimisation — we only collect data that is necessary for a specific, identified purpose. If you are ever unsure why a particular piece of information is being requested, contact support and we will explain.
pak365 collects your personal data through the following channels:
pak365 does not purchase personal data from data brokers or third-party marketing lists and does not collect data from your social media profiles without your explicit permission.
Every piece of data pak365 collects serves a specific operational purpose. The table below summarises the main uses:
| Purpose | Data Used | Legal Basis |
|---|---|---|
| Creating and managing your pak365 account | Name, DOB, mobile number, email | Contractual necessity |
| Processing deposits and withdrawals in PKR | Payment method identifiers, transaction records | Contractual necessity |
| Verifying your identity (KYC) | CNIC, verification documents, selfie | Legal obligation |
| Preventing fraud and money laundering | Device data, IP, transaction patterns | Legal obligation / Legitimate interest |
| Providing customer support | Support communications, account data | Contractual necessity |
| Responsible gaming monitoring | Betting patterns, session data, self-set limits | Legal obligation / Legitimate interest |
| Improving the pak365 platform | Anonymised usage and analytics data | Legitimate interest |
| Sending account notifications and updates | Email, mobile number | Contractual necessity |
| Marketing (only with your consent) | Email, mobile number | Consent |
pak365 will only send you promotional messages if you have opted in. You can withdraw marketing consent at any time via your account settings or by contacting support — without affecting your ability to use the pak365 platform.
pak365 does not sell your personal data to any third party. Ever. We share your information only in the specific circumstances described below, and only to the extent necessary for the stated purpose:
To process your deposits and withdrawals, pak365 shares necessary transaction data with our payment partners — Easypaisa, JazzCash, NayaPay, SadaPay, participating banks for IBFT, and Visa/Mastercard networks. These providers receive only the minimum data required to execute the transaction and are bound by their own strict privacy and security obligations.
During KYC checks, pak365 uses certified third-party verification providers to confirm identity document authenticity. These providers process your documents solely for verification purposes and do not retain them beyond the verification window.
pak365 works with external fraud detection services that compare device fingerprints and transaction patterns against databases of known fraudulent activity. Data shared with these services is pseudonymised where possible and subject to strict data processing agreements.
pak365 may be required to disclose personal data to law enforcement authorities, financial intelligence units or regulatory bodies when legally compelled to do so — for example, as part of an anti-money laundering investigation. pak365 will not disclose more than is legally required and will notify affected users where legally permissible.
In the unlikely event that pak365 is acquired by or merges with another organisation, player data may be transferred as part of that transaction. Affected players will be notified in advance and the acquiring entity will be bound by the obligations in this Privacy Policy.
All third parties who process data on behalf of pak365 are bound by data processing agreements that require them to handle your information securely and in accordance with applicable privacy law. They are not permitted to use pak365 player data for their own marketing purposes.
Protecting your financial information is a top priority at pak365. The following security measures are in place for all payment-related data:
If you believe your pak365 account has been accessed without your authorisation, contact support immediately via live chat. The account will be secured without delay.
pak365 uses cookies and similar technologies to ensure the platform works correctly, to remember your preferences and to understand how players use the site so it can be improved over time.
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pak365 retains personal data only for as long as necessary to fulfil the purpose it was collected for, or to comply with applicable legal and regulatory requirements. The following retention periods apply:
When data is no longer needed and the retention period has expired, pak365 securely deletes or permanently anonymises it so that it cannot be linked back to any individual.
If you close your pak365 account, your data will be retained for the mandatory period described above and then deleted. You may not be able to register a new account with the same CNIC within this retention window.
As a player on pak365 you have the following rights in relation to your personal data. To exercise any of these rights, contact pak365 at support@pak365.click with the subject line "Privacy Request — [Right Type]". We will respond within 30 days.
pak365 is strictly for adults aged 18 and over. The platform does not knowingly collect personal data from anyone under the age of 18. The registration process includes a date-of-birth field, and any account where the holder is found to be under 18 will be closed immediately with all deposited funds returned to the payment method of origin.
If you believe a minor has accessed or created a pak365 account, please contact us at support@pak365.click immediately so the account can be investigated and suspended. pak365 takes underage gaming extremely seriously and cooperates with parents and guardians to address any such situation.
The pak365 platform does not contain links to third-party websites in its main interface. If pak365 ever publishes content containing links to external resources — for example, in a blog post or informational guide — please be aware that those third-party sites have their own privacy policies which are entirely separate from this document.
pak365 is not responsible for the content, privacy practices or data handling of any third-party websites. Visiting any external site is at your own discretion and risk.
pak365 reviews and updates this Privacy Policy periodically to reflect changes in the platform, changes in applicable law or changes in the way personal data is processed. When material changes are made:
The version number and effective date in the header of this policy allow you to confirm you are reading the current version. If you have a copy saved from a previous date, we recommend checking pak365.click/privacy-policy for the latest version.
If you have any questions about this Privacy Policy, about how pak365 handles your personal data, or if you wish to exercise any of your data rights described in Section 9, please contact us through the following channels:
pak365 will acknowledge privacy requests within 72 hours and will provide a substantive response within 30 days. If the request is complex, we may extend this by a further 30 days but will notify you of the extension in advance.
If you are not satisfied with how pak365 has handled your privacy complaint, you have the right to escalate the matter through appropriate regulatory or legal channels available to you in Pakistan.
This Privacy Policy was last reviewed and updated in January 2025. pak365 is committed to transparency about data practices and welcomes feedback from players on how we can improve our privacy communications.
These are not just policy statements — they are operational commitments backed by real technical and procedural controls at pak365.
Register your pak365 account in under two minutes. Deposit in PKR using Easypaisa or JazzCash, claim your welcome bonus and enjoy 50+ games — knowing your data is protected every step of the way.